Frequently Asked Questions

Do you plan to visit the Hayes Theater in NYC for the first time soon? You may have other questions about what to expect. Look for answers below.

How Will I Know If Schedule Changes Are Made to a Show at the Hayes Theater?

You will know if schedule changes are made to a show at the Hayes Theater when the box office alerts you about them. Provide the box office with your phone number and email address so that you are notified of any changes before heading to a show.

When Will I Receive My Tickets for a Show at the Hayes Theater After Buying Them?

After buying tickets for a show at the Hayes Theater, you will receive them either two weeks before the show via email or three weeks before the show if you choose to have them mailed. You can also arrange to pick up tickets for a show at the Hayes Theater’s box office one hour before a scheduled performance.

Can I Buy Tickets for a Show at the Hayes Theater on the Day It’s Scheduled To Take Place?

Yes, you can buy tickets for a show at the Hayes Theater on the day it’s scheduled to take place as long as this show hasn’t sold out. Tickets go on sale at 9 AM/EST on the day of a show.

Does the Hayes Theater Offer Subscription Packages?

Yes, the Hayes Theater does offer subscription packages to those who plan to attend shows at the venue regularly. Hayes Theater offers three- and five-show subscription packages. It also offers a special “Flip the Script” package exclusively for those under 30. Each of these packages comes with a money-back guarantee.

What Are the Best Seats in the Hayes Theater?

According to those who have seen numerous shows at the venue, the best seats in the Hayes Theater are in the middle section of the orchestra level between Rows B and H. However, many people claim there aren’t any bad seats in the Hayes Theater, thanks to its small size and compact seating chart.

Are Group Tickets Available for Shows at the Hayes Theater?

Yes, group tickets are available for shows at the Hayes Theater, but you cannot place group orders like you would place orders normally. Instead, you will need to contact Stacy Leigh at [email protected] to arrange to buy 10 or more tickets at a time. You will also need to provide full payment for these tickets at least four weeks in advance of a show, and all group ticket sales are final, with no refunds or exchanges offered.